1. Information We Collect 1.1. Information You Provide When you use TizGo, we may collect: • Personal details – such as your name, phone number, and email address. • Delivery information – including pickup and drop-off addresses, recipient details, and package descriptions. • Payment details – when you pay for deliveries through the app (processed securely through third-party payment providers). • Support messages – any information you provide when contacting customer service. 1.2. Automatically Collected Information When you use the App, we may automatically collect: • Device information (model, operating system, unique device ID). • App usage data (features used, time spent in app). • Location data (to enable real-time courier tracking, route optimization, and delivery status updates). You can control location permissions in your device settings. 2. How We Use Your Information We use your information to: • Process and deliver courier requests. • Provide real-time updates and delivery tracking. • Improve our app performance and user experience. • Communicate with you regarding your orders or support inquiries. • Ensure safety, prevent fraud, and comply with legal obligations. 3. Sharing Your Information We may share information with: • Delivery partners (couriers) – limited to details necessary for completing your delivery. • Service providers – such as payment processors, cloud hosting, or analytics services. • Legal authorities – if required by law or to protect the rights and safety of users. We never sell your personal information to third parties. 4. Data Retention We keep your information only as long as necessary for the purposes stated above or as required by law. You can request deletion of your data by contacting us. 5. Data Security We use industry-standard encryption and secure servers to protect your personal data. However, no online system is completely secure, so we cannot guarantee absolute security. 6. Your Privacy Rights Depending on your location, you may have rights to: • Access, update, or delete your data. • Withdraw consent for location tracking or marketing messages. • Request a copy of your stored information. Contact us to exercise these rights. 7. Children’s Privacy TizGo is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. 8. Changes to This Policy We may update this Privacy Policy occasionally. Any changes will be posted within the App, and the “Effective Date” will be updated accordingly. 9. Contact Us If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at: